1. Help Center
  2. General
  3. Support advice and troubleshooting

Accessing your account

Do you need help getting into your account? Want to update your profile or edit your account? No problem! Here you’ll find info on how to reset your password, upload a new profile pic, or change your email address.

Troubleshooting account issues

If you’re having trouble signing in to your account, try resetting your password.

If you can’t find your profile info once you log in, there’s a chance you may have two Playeasy accounts. If you do have two accounts, unfortunately we can’t combine them, so choose the one you’d like to keep and delete the other account. It’ll make things easier next time you sign in.  Please reach out to our team to help assist you.